Announcements, SMS, PTM & complaints
Reaching parents and staff — and proving it landed.
Communication: write once, target by campus / class / role, choose channels (in-app, SMS, email), publish now or schedule. Critical notices can require acknowledgment — the reach report shows sent vs read vs acked.
Texts go through your configured gateway with a prepaid wallet; every message and its delivery status is logged (SMS report). Quiet hours are respected for non-critical messages.
Create PTM events with booking slots; parents book from their portal; teachers see their schedule. Attendance and outcomes are recorded per meeting.
Events with consent forms and optional fees — participation, consent and payment tracked per student.
A ticket desk for parents/staff: logged → assigned → resolved, with turnaround visible in the complaint register.
Built-in staff↔parent chat with read ticks and attachments. Messages can never be edited or deleted — accountability by design.